Best Western Palace Hotel & Casino - Douglas

Best Western Palace Hotel & Casino - Douglas

$$$$|View on mapDouglas, Isle of Man|
8.4
Great14 reviews
75 photos
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Rooms and Guests2 Guests, 1 room
Best Western Palace Hotel & Casino - Douglas
$$$$
Overview

Located approximately a 20-minute walk from Onchan Pleasure Park, the delightful Best Western Palace Hotel & Casino Douglas offers amenities such as a gym, a shared lounge, and a golf course. The 4-star hotel is right on a mountain, a stroll from Nobles Park.

Location

The property benefits from an ideal setting a short distance from Palace Cinema. This stylish hotel is centrally situated merely 1.6 km from A.R.E Motorcycle Collection. Nature lovers will appreciate the proximity to Douglas Beach, which is around 5 minutes' walk away. The nearby family attractions include Manx Electric Railway just a minute's drive from Best Western Palace Hotel & Casino.

There is Queens Promenade / Palace Terrace bus stop approximately 5 minutes' walk away.

Rooms

The property has 135 rooms, some of them comprise a balcony and a lounge, and have self-catering options such as coffee/tea making equipment. Guests can use a Jacuzzi bath and a sauna, along with toiletries. A separate toilet and a shower are available in private bathrooms. Enjoy views of the sea, while staying at this Douglas hotel.

Eat & Drink

The Best Western Palace Hotel & Casino Douglas offers breakfast in the restaurant. 2 onsite restaurants, among them Paragon and Majestic, serve Chinese and British dishes. The restaurant serves British cuisine for lunch and dinner. Guests can relax and have a snack in the lounge bar. You can visit a bar situated close by and taste British cuisine.

Leisure & Business

The hotel includes a casino and an indoor pool available for an additional charge. A heated swimming pool as well as a health club highlight the Best Western Palace Hotel & Casino. A steam room, a Jacuzzi, and a sauna, along with waxing services, pampering facials, and spa treatments, are provided to ensure a perfect stay. Finally, the Best Western Palace Hotel & Casino Douglas houses a conference room featuring a desk and a xerox.

Good to know
Check-in/Check-out
from 16:00-23:59
until 11:00
Amenities
Paid Private parking is possible on site.
Wireless internet is available in the hotel rooms for free.
Other information
Breakfast
A full breakfast is served at the price of GBP12.95 per person per day. 
Children & extra beds
There are no cots provided in a room. 
Pets
Pets are not allowed.
Building
Number of floors:5
Number of rooms:135
Former name
Palace Hotel & Casino/Hilton
Price calendar
Check availability and prices for your dates now!

Rooms and availability

Deluxe King Room
  • Max:
    2 persons
  • Bed options:
    1 King-size bed
Deluxe King Suite
  • Bed options:
    1 King-size bed
  • Non-smoking
Deluxe Double Room
  • Max:
    2 persons
  • Bed options:
    1 Double bed1 King-size bed
  • Sea view
  • Shower
  • Non-smoking
Show 1 more room typeLess

Facilities

Main facilities

Free Wi-Fi

Free Wi-Fi in rooms

Parking

Paid parking

Luggage storage

Luggage storage

Locker room

24-hour services

24-hour reception

24-hour security

Food/ Drinks

Bar/ Lounge area

Restaurant

Welcome drink

Snack bar

Fitness/ Gym

Fitness centre

Swimming pool

Indoor swimming pool

Spa and relaxation

Jacuzzi

Steam room

Spa & wellness centre

Sports & Fitness

  • Fitness centre
  • Golf course
  • Sports trainer

Services

  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Packed lunches
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Children's menu

Spa & Leisure

  • Indoor swimming pool
  • Beach access
  • Sun loungers
  • Casino
  • Karaoke
  • Spa & wellness centre
  • Sauna
  • Steam room
  • Jacuzzi
  • Pool with view
  • Shallow end

Room view

  • Sea view

Room features

  • Free Wi-Fi in rooms
  • Heating
  • Sitting area
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
Show all facilitiesHide facilities

Essential information about Best Western Palace Hotel & Casino

💵 Lowest room price 129 NZ$
📏 Distance to centre 1.1 km
🗺️ Location rating 8.2

Location

Address
The address has been copied.
Central Promenade, Douglas, Isle of Man, IM2 4NA
Map view
Central Promenade, Douglas, Isle of Man, IM2 4NA
  • City landmarks
  • Nearby
  • Restaurants
  • Hotels nearby
Palace Cinema
70 m
Palace Casino
10 m
Living Hope Community Church
220 m
Restaurant
Imperial Dragon
320 m
Restaurant
Taste of Bengal
250 m
Restaurant
HQ Bar and Restaurant
300 m
Restaurant
Welbeck Restaurant
320 m
Restaurant
Aura Bar & Bistro
460 m
Restaurant
Queens Hotel
560 m
Restaurant
Taj Mahal
520 m
Restaurant
Meating Steakhouse
750 m
Restaurant
Titan Restaurant
850 m
Restaurant
Chutney Berry
790 m
Restaurant
The Mandarin Express
740 m
Restaurant
The Terminus Tavern
1.0 km

Reviews of Best Western Palace Hotel & Casino

8.4 /10
Great
Verified reviews  
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Location8.2
Rooms6.0
Service8.0
Dining6.0
Facilities6.8
Guest reviewsWrite a Review
  • D
    David
    United States
    left 2 reviews
    Wrote a review on 13 Oct
    Very good
    Recommends the hotel
    Location8.0
    Rooms6.0
    Service7.0
    Dining7.0
    7.0
    well-maintained facilities
    impressive breakfast
    limited space

    comfortable stay with some room for improvement

    The facilities exceeded my expectations! ! The off-street parking was a big plus, making it easy to come and go. I particularly enjoyed the good breakfast selection, which kept me energized for the day.

    While my overall experience was enjoyable, the breakfast area could be more spacious.

    Twin Room
  • W
    Walter
    United States
    left 12 reviews
    Wrote a review on 13 Oct
    Great
    Recommends the hotel
    Location9.0
    Rooms8.0
    Service9.0
    Dining9.0
    8.0
    sea view
    friendly staff

    memorable family wedding experience with delightful sea view moments

    Charming stay with stunning views and exceptional breakfast.

    Twin Room With Sea View
  • E
    Edwin
    United States
    left 7 reviews
    Wrote a review on 08 Oct
    Great
    Recommends the hotel
    Location8.0
    Rooms8.0
    Service9.0
    Dining7.0
    8.0
    sea view
    friendly staff
    dated decor
    breakfast quality

    Who knew? Not me!

    The sea view room was a pleasant surprise—totally worth the extra cost! The staff were incredibly friendly and the dining options exceeded my expectations. The breakfast spread was vast, although some items could use better keep-warm options. Location was convenient with wonderful views, making my stay enjoyable overall.

    Double Room With Sea View
  • A
    Alexis
    United States
    left 1 review
    Wrote a review on 13 Sept
    Great
    Recommends the hotel
    Location7.0
    Rooms6.0
    Service8.0
    Dining7.0
    8.0
    friendly staff
    entertaining atmosphere
    outdated room
    noisy surroundings

    I had a great time at the casino. The staff explained everything clearly, including how to play table bingo. I enjoyed trying my luck with the slot machines and roulette. It was an entertaining way to spend the evening.

    The room needed some updates. The bathroom was cramped, and the surrounding noise made it hard to sleep at times.

    Double Room With Sea View
  • T
    Tom
    United States
    left 17 reviews
    Wrote a review on 15 Aug
    Great
    Recommends the hotel
    Location9.0
    Rooms6.0
    Service9.0
    Dining8.0
    8.0
    amazing staff
    well-priced food
    easy access
    outdated decor
    hassle shower

    The stay was enjoyable, particularly because of the amazing staff who were always ready to help, making dinner service a delight. The food was well-priced and delicious, especially the carvery with the roast beef. However, the room definitely showed signs of wear, with outdated decor and a shower that was a bit of a hassle to use. The location close to the promenade was fantastic, allowing us easy access to explore the local attractions.

    Double Room With Sea View
  • S
    Susan
    United States
    left 6 reviews
    Wrote a review on 03 Aug
    Perfect
    Recommends the hotel
    Location9.0
    Rooms8.0
    Service10.0
    Dining8.0
    9.0
    sea view room
    friendly staff
    relaxed atmosphere
    dated decor

    Fantastic family-friendly stay!

    The sea view room was worth every penny! Staff were super friendly, and the atmosphere was so chill. Breakfast was delish, though the bread could've been better. The whole place is nice but feels a bit dated in areas. Totally recommend, especially for families!

    Twin Room With Sea View
  • M
    Michael
    United States
    left 8 reviews
    Wrote a review on 09 Jul
    Great
    Recommends the hotel
    Location7.0
    Rooms6.0
    Service8.0
    Dining9.0
    8.0
    friendly staff
    delicious food
    tired decor
    limited service

    Friendly staff and great food

    I had a pleasant stay, with exceptionally friendly staff who helped make my visit enjoyable. The food options were delicious, especially breakfast with its variety of choices. However, the hotel could benefit from a bit of modernization as some areas felt a bit tired and dated.

    Double Room
  • M
    Michelle
    United States
    left 2 reviews
    Wrote a review on 15 Jun
    Great
    Recommends the hotel
    Location9.0
    Rooms8.0
    Service10.0
    Dining7.0
    8.0
    staff
    cleanliness
    location

    Can just recommend for a swift visit

    Friendly staff, clean room, and a convenient location made my stay enjoyable, especially with the indoor swimming pool accessible after a day exploring the nearby beach.

    Everything was top-notch.

    Double Room
  • D
    David
    United States
    left 1 review
    Wrote a review on 15 Jun
    Great
    Recommends the hotel
    Location9.0
    Rooms8.0
    Service10.0
    Dining8.0
    8.0
    stunning sea views
    attentive service
    helpful staff
    dated reception
    first impression

    I truly appreciated the stunning sea views from my room, especially the sunrises and the horse-drawn trams along the promenade. The staff were incredibly helpful, ensuring a comfortable stay with attentive service throughout my time there.

    Update the reception area for better first impressions.

    Double Room Sea View
  • E
    Edward
    United States
    left 1 review
    Wrote a review on 28 May
    Very good
    Recommends the hotel
    Location7.0
    Rooms7.0
    Service6.0
    Dining5.0
    7.0
    outdated condition

    The overall condition of the hotel feels outdated and in desperate need of renovation. the carpets are worn, and the exterior paint job leaves much to be desired. While the sea view room is pleasant, the size felt cramped for two, lacking storage space for bags and clothing. Breakfast was hit or miss. the first morning was chaotic with limited tea choices and a disorganized dining setup, coupled with the distraction of the main dining-room floor being littered with food scraps.

    Double Room With Sea View

FAQ about Best Western Palace Hotel & Casino

Which attractions can we visit during our stay at the delightful 4-star Best Western Palace Hotel & Casino hotel?
During their stay at the delightful 4-star Best Western Palace Hotel & Casino hotel guests can visit Nobles Park (1.3 km), Gaiety Theatre (1.4 km) as well as Onchan Pleasure Park (1.6 km) among others.
Does Best Western Palace Hotel & Casino hotel have a car parking on site?
Yes, Best Western Palace Hotel & Casino hotel provides parking spaces on site.
What are the recommended dining options during the stay at Best Western Palace Hotel & Casino?
Guests of Best Western Palace Hotel & Casino can dine just outside the property in a highly rated—9/10 according to reviews—bar HQ Bar and Restaurant offering British cuisine.
Does the delightful 4-star Best Western Palace Hotel & Casino serve breakfast?
Yes, guests can enjoy breakfast, served daily in the restaurant of the delightful 4-star Best Western Palace Hotel & Casino.
What is the timeframe for check-in and check-out in the hotel?
Guests of the hotel can check in from 16:00 to 23:59 and check out from 11:00.
How much does a room at this delightful hotel cost?
The prices at this delightful hotel start from $99.
What payment methods are accepted in the delightful 4-star Best Western Palace Hotel & Casino hotel?
At the delightful 4-star Best Western Palace Hotel & Casino hotel, guests can pay using сash, Visa, and Mastercard as well as other payment methods.
What room types does the delightful 4-star Best Western Palace Hotel & Casino comprise?
The delightful 4-star Best Western Palace Hotel & Casino provides such room types as Twin Room and Deluxe Double Room.
Which facilities are included in the rooms at the delightful 4-star Best Western Palace Hotel & Casino hotel?
Specific suites at the delightful 4-star Best Western Palace Hotel & Casino hotel boast views of the sea and feature Wi-Fi and a TV and a safe for security reasons.
Does the delightful 4-star Best Western Palace Hotel & Casino provide business facilities?
For business travellers the delightful 4-star Best Western Palace Hotel & Casino offers a conference room as well as a desk and a xerox.
Which facilities does this delightful hotel provide?
This delightful hotel includes such facilities as a cash machine and a lift, whereas guests' safety will be ensured with a safety deposit box and 24-hour security.
Is swimming pool available at the delightful 4-star Best Western Palace Hotel & Casino hotel?
Yes, the delightful 4-star Best Western Palace Hotel & Casino hotel features a heated pool.

Best-Rated Best Western Hotels around Douglas

Best Western, with its commitment to excellence and unwavering dedication to customer satisfaction, is a hotel brand that offers unparalleled comfort and luxury. With plush accommodations, state-of-the-art amenities, and exceptional hospitality services, Best Western ensures a memorable and enjoyable stay experience for each and every guest. Whether you’re on a business trip, family vacation, or romantic getaway, choose Best Western for a truly unforgettable stay.

Check rooms and rates
Check-in
Select date
-
Check-out
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Rooms and Guests2 Guests, 1 room